PRIVACY POLICY Michele Playdon | Real Estate Advisor Effective Date: April 3, 2026 This Privacy Policy describes how Michele Playdon ("we," "us," or "our") collects, uses, and protects information you provide when visiting our website or communicating with us, including via SMS text messaging. By using our website or providing your contact information, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect the following types of information: •Name, email address, phone number, and property address •Information you voluntarily submit through our website forms or communications •Usage data such as pages visited and time spent on our website •Communications sent to or received from us, including SMS messages 2. How We Use Your Information We use the information we collect to: •Respond to your inquiries and provide real estate services •Send you relevant market information, property updates, and communications you have requested •Confirm appointments, send reminders, and notify you of schedule updates or important changes via SMS •Improve our website and services •Comply with legal obligations 3. SMS Text Messaging Purpose We use SMS messaging to confirm appointments, send reminders, and notify clients of schedule updates or important changes. How to Opt Out You can cancel SMS messages at any time. Simply text "STOP" to our number. Once we receive your STOP message, we will send a final SMS confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us. If you wish to re-enroll, simply sign up again as you did originally and we will resume sending messages. Help If you experience any issues with our messaging program, reply with the keyword "HELP" for assistance, or contact us directly at [CONTACT EMAIL ADDRESS]. Carrier Disclaimer Carriers are not liable for delayed or undelivered messages. Message & Data Rates Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your text plan or data plan, please contact your wireless provider. 4. Sharing of Information We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: •With service providers who assist in operating our business (such as CRM platforms, email services, or SMS providers), who are obligated to keep your information confidential •When required by law, court order, or governmental authority •To protect the rights, property, or safety of our clients or others 5. Data Security We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 6. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently. 7. Your Rights & Choices You may request to access, update, or delete your personal information at any time by contacting us directly. You may also opt out of marketing communications at any time by replying STOP to any SMS message or by contacting us at the information below. 8. Children's Privacy Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. 9. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. 10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: Michele Playdon | Real Estate Advisor EXP Realty 619-961-0379 michele@micheleplaydon.com www.micheleplaydon.com This privacy policy was last updated on April 3, 2026.